F.A.Q.

                               IMPORTANT! PLEASE READ BEFORE USING!!!

 

The first time you use your tandoor, ensure that you gradually increase the temperature to condition the interior of your oven. This step is crucial in ensuring the longevity of your tandoor. This can be done by starting with a very small fire and slowly adding fuel to gradually increase the amount of heat inside the tandoor.

 

You may notice some hairline cracks forming in during conditioning but don’t be alarmed, this is normal and will not interfere with the performance of your tandoor oven. When your oven cools off, the small cracks will barely be noticeable. They are essential in allowing the clay body of your tandoor breathe.

 

Slowly you increase the temperature inside the tandoor during your first use, the fewer hairline cracks will develop.

 


SAFETY:

  

When the tandoor is hot, avoid spilling water or any other liquids inside.

 

In windy conditions the flames coming from your tandoor while it is heating can shoot up several feet above the oven, please use caution.

 

When not in use keep your tandoor under a cover (available for purchase in case you do not have one) or in a covered area like a shed, garage, or other enclosure.

 

The tandoor body and metal work get EXTREMELY HOT during use which can cause severe burns. Exercise extreme caution and make sure to use heat resistant gloves or oven mitts.

 

Never leave children or impaired individuals alone with a hot tandoor as this may lead to injury or severe burns.

 

When using your tandoor in extremely cold weather, heat it up gradually by starting a small fire and adding wood a little at a time.  If heated too quickly in cold weather, the tandoor can crack.

 

 

2. HOW TO CLEAN TANDOOR

 

The tandoor does not require cleaning. When your tandoor cool down, you can use the lower door and the scraper to remove ashes from the bottom.

 

Any food leftovers or grease will burn off the next time you run the tandoor, so no internal cleaning is required.

 

NEVER USE WATER OR CLEANING AGENTS!!!

 

 

3. Inspection and acceptance of the goods upon delivery

  

Your tandoor is an expensive product, please take your time to inspect it for any visible damage before signing shipping documents to avoid misunderstandings.

 

By signing the act of acceptance and transfer of the transport company, you confirm that the goods received in good and working condition, and the packaging is intact.

 

Do not unpack the tandoor if it shows clear signs of any damage so that the driver can pick it up.

 

Please note that in the event of a refusal to ship for no apparent reason stated in the documents, we reserve the right to withhold shipping costs from your reimbursement.

 

Any manufacturing defects found after unpacking are covered by our warranty. Photos of defects should be taken immediately, upon unpacking, when you see them for the first time. All boxes and packing materials must be retained and used to re-package the product so that we can collect it.

 

 

4. What are the Tandoors made of?

 

Tandoor Amphora is made from environmentally friendly domestic ceramic refractory materials, fired at temperatures over 1100 degrees Celsius, for strength and beauty it is bound with metal. The service life of the tandoor is unlimited. If used correctly, it will serve you for years and decades.

 

 

5. How to store after a use

 

When finished cooking, close the bottom door and the lid.

 

Thanks to the thick ceramic walls, the gradual cooling process will take several hours.

 

NEVER use water!


Do not extinguish wood or coals with water!

 

 

6. Storage conditions and cracks !!!

 

It is recommended to store the tandoor under a canopy or cover it with a special dust-moisture protective cover against precipitation. The cover is included with the tandoor.

 

If the tandoor was not covered with a cover and got wet, then it is necessary to let it dry naturally, we do not recommend lighting it wet or artificially drying it - this can lead to an increase in cracks, and, as a consequence, to a faster cooling of the tandoor.

 

Small cracks:


If initially they are not there, they will appear at the first ignition, and subsequently the tandoor will "breathe" due to these cracks. In order for them to be as invisible as possible, it is necessary to raise the temperature in the tandoor as smoothly as possible during the first ignition.


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