F.A.Q.
IMPORTANT! PLEASE READ BEFORE USING!!!
The first
time you use your tandoor, ensure that you gradually increase the temperature
to condition the interior of your oven. This step is crucial in ensuring the
longevity of your tandoor. This can be done by starting with a very small fire
and slowly adding fuel to gradually increase the amount of heat inside the
tandoor.
You may
notice some hairline cracks forming in during conditioning but don’t be
alarmed, this is normal and will not interfere with the performance of your
tandoor oven. When your oven cools off, the small cracks will barely be
noticeable. They are essential in allowing the clay body of your tandoor
breathe.
Slowly you
increase the temperature inside the tandoor during your first use, the fewer
hairline cracks will develop.
SAFETY:
When the
tandoor is hot, avoid spilling water or any other liquids inside.
In windy
conditions the flames coming from your tandoor while it is heating can shoot up
several feet above the oven, please use caution.
When not in
use keep your tandoor under a cover (available for purchase in case you do not
have one) or in a covered area like a shed, garage, or other enclosure.
The tandoor
body and metal work get EXTREMELY HOT during use which can cause severe burns.
Exercise extreme caution and make sure to use heat resistant gloves or oven
mitts.
Never leave
children or impaired individuals alone with a hot tandoor as this may lead to
injury or severe burns.
When using
your tandoor in extremely cold weather, heat it up gradually by starting a
small fire and adding wood a little at a time.
If heated too quickly in cold weather, the tandoor can crack.
2. HOW TO
CLEAN TANDOOR
The tandoor
does not require cleaning. When your tandoor cool down, you can use the lower
door and the scraper to remove ashes from the bottom.
Any food
leftovers or grease will burn off the next time you run the tandoor, so no
internal cleaning is required.
NEVER USE
WATER OR CLEANING AGENTS!!!
3.
Inspection and acceptance of the goods upon delivery
Your tandoor
is an expensive product, please take your time to inspect it for any visible
damage before signing shipping documents to avoid misunderstandings.
By signing
the act of acceptance and transfer of the transport company, you confirm that
the goods received in good and working condition, and the packaging is intact.
Do not
unpack the tandoor if it shows clear signs of any damage so that the driver can
pick it up.
Please note
that in the event of a refusal to ship for no apparent reason stated in the
documents, we reserve the right to withhold shipping costs from your
reimbursement.
Any
manufacturing defects found after unpacking are covered by our warranty. Photos
of defects should be taken immediately, upon unpacking, when you see them for
the first time. All boxes and packing materials must be retained and used to
re-package the product so that we can collect it.
4. What are
the Tandoors made of?
Tandoor
Amphora is made from environmentally friendly domestic ceramic refractory
materials, fired at temperatures over 1100 degrees Celsius, for strength and
beauty it is bound with metal. The service life of the tandoor is unlimited. If
used correctly, it will serve you for years and decades.
5. How to
store after a use
When
finished cooking, close the bottom door and the lid.
Thanks to
the thick ceramic walls, the gradual cooling process will take several hours.
NEVER use water!
Do not extinguish
wood or coals with water!
6. Storage
conditions and cracks !!!
It is
recommended to store the tandoor under a canopy or cover it with a special
dust-moisture protective cover against precipitation. The cover is included
with the tandoor.
If the tandoor was not covered with a cover and got wet, then it is necessary to let it dry naturally, we do not recommend lighting it wet or artificially drying it - this can lead to an increase in cracks, and, as a consequence, to a faster cooling of the tandoor.
Small cracks:
If initially
they are not there, they will appear at the first ignition, and subsequently
the tandoor will "breathe" due to these cracks. In order for them to
be as invisible as possible, it is necessary to raise the temperature in the
tandoor as smoothly as possible during the first ignition.
There are no products to list in this category.